A China shipping fulfillment service is a company (part of a company’s offerings) that helps ecommerce businesses with shipping products from China to customers worldwide. Specifically, when customers place orders through an online store, a shipping fulfillment service will receive, process, and ship those products directly to customers on behalf of the businesses they work for. As a service provider, Quikful works with ecommerce businesses to determine the best way to ship their products to customers all around the world. We’ll also provide the necessary resources and support to make sure that the products are delivered safely and on time.

Partnering with a China shipping fulfillment service like Quikful can indeed offer several key benefits to your business:

1. Time Savings: With Quikful managing warehouse operations, inventory tracking, order fulfillment, and returns management, your business can save a significant amount of time. This efficiency allows you to focus on other critical areas of your operations.

2. Quality Control: Quikful provides more control over the quality of your products. They can identify any product issues early in the warehouse stage, reducing the risk of quality complaints from customers. This proactive approach protects your bottom line and maintains your brand’s authority.

3. Cost Savings: Although there’s a cost to using Quikful’s services, the overall savings often offset this expense. Quikful can negotiate better prices with suppliers, improve product quality (thus reducing returns), and find more efficient shipping routes, leading to significant shipping cost savings.

4. Improved Customer Experience: When product quality is high and shipping times are reliable, customers have a better experience with your brand. This leads to fewer returns, more repeat customers, and an enhanced reputation for your brand.

By leveraging the expertise and resources of Quikful, your ecommerce business can enjoy these benefits, contributing to improved efficiency, cost-effectiveness, and customer satisfaction.

The cost of a China shipping fulfillment service will vary depending on which provider you choose and what specific services you need.

For example, some of the services that Quikful provides include:

• Order Fulfillment
• Factory Management
• Supplier, Product
• Receiving
• Warehousing
• Pick & Pack
• Standard Packaging
• Labeling of your products with your branding
• Tracking of shipments and delivery status updates to you and your customers

We offer superior fulfillment services that other companies can’t match, including:

• Order fulfillment in one business day
• 3-8 day direct-to-customer shipping
• International shipping rates 50% less than competitors
• Local fulfillment
• Excellent customer support
• Shipment tracking

Yes! Our China offices are located in Shenzhen, which is a hub that historically caters to the ecommerce industry. It’s one of the many reasons why we’re able to offer efficient, fast order fulfillment at affordable rates for our clients

Yes. We offer all services you would need to receiving, organizing, and shipping inventory to customers. We also offer services that can help to manage your entire supply chain, like shopping cart integrations for your online store, product sourcing, and branding expertise.

We operate out of Shenzhen, a manufacturing hub with a special focus on the ecommerce industry.

While we will sometimes partner with dropshipping stores, we have found that most traditional, established businesses with high order volume are usually a better fit for the services we provide.

While you’re able to choose which services you want us to offer, Quikful can handle all services associated with managing your order fulfillment warehouse. In fact, we are also able to manage the entirety of your supply chain, starting at helping you find a factory to make your product, all the way to making sure your customers get their orders in an acceptable amount of time.

If you decide you want to partner with Quikful, and we determine that our services are a good match for your business, we’ll choose the ideal shipping company, shipping route, and shipping method that should be used to help your customers get their orders as soon as possible.

Due to overwhelming demand, we are selective in the clients we partner with. At this time we require a minimum of 50 orders per day or a 500 unit initial commitment to get started.

You can fill out this form to apply, and we’ll be in touch about how we might be able to partner with your business.

Ecommerce shipping and fulfillment services describe the processes involved in managing orders for online stores or businesses that rely on online ordering. When a customer places an order online, it needs to be packaged and shipped, which is known as fulfillment. Shipping and fulfillment are critical aspects of running an ecommerce store for several reasons:

1. Impact on Customer Experience: Fast fulfillment and shipping significantly affect the customer experience. Slow fulfillment can discourage customers from reordering, while efficient fulfillment creates the impression of quick shipping, even if the actual transit time is average.

2. Cost Considerations: Fulfillment incurs expenses. Businesses must pay for warehouse space to store inventory, process orders, and fulfill them. For entirely online operations, these costs can be substantial. It’s vital to ensure you’re not overpaying for these services to maintain profitability and scalability.

3. Importance for Scaling: Efficient fulfillment is crucial when scaling your business. Inadequate fulfillment systems can lead to various problems when trying to increase order volume, such as:

   • Delayed order processing
   • Inaccurate inventory tracking, leading to issues like selling out-of-stock items
   • Compromised product quality, potentially due to damage or improper storage
   • Increased returns, particularly if product quality declines

Many ecommerce businesses, recognizing these challenges, turn to a third-party provider like Quikful for their shipping and fulfillment services.

Understanding the general process of order fulfillment and shipping can be incredibly helpful for ecommerce businesses. Here’s a breakdown of what most can expect:

1. Order Placement: The process starts when a customer places an order through your online store. This is the first step in the fulfillment chain.

2. Order Processing: After the order is successfully processed, it is routed to the inventory warehouse. Here, it is prepared for shipment. Typically, customers receive an automated confirmation that their order has been received.

3. Packaging: The next step involves packaging the products. This includes not only putting them in branded packaging but also ensuring any necessary protective packaging is used to safeguard the items during transit.

4. Shipping Preparation: Once the product is fully prepared, it is placed on specific shipping lines. The choice of shipping line can vary based on factors like the product niche, safety requirements, and the speed of delivery that has been selected.

5. Shipping Notification: Customers are generally informed once the product is dispatched. This notification often includes an estimated time of arrival and a tracking number, allowing customers to monitor the progress of their shipment.

6. Delivery: Finally, the product follows the chosen shipping route until it reaches the customer. This last mile of delivery is crucial as it completes the order fulfillment process.

Each of these steps is essential in ensuring a smooth and efficient fulfillment and shipping process, contributing to a positive customer experience and the overall success of an ecommerce business.

Yes. Quikful deals exclusively with high order volumes. We require most businesses to have an order volume of at least 50 orders per day (per product), and we are well-positioned to help businesses scale to even higher order volumes.

We do. In addition to making sure your orders are fulfilled and shipped successfully, Quikful can manage your entire supply chain. This includes:

• Product Sourcing
• Inventory Management
• Warehouse Management
• Order Fulfillment
• Multiple Shipping options
• Branding and Packaging
• Returns Management

We strive to be a one-stop-shop for our clients so we can create a connected, integrated system that touches on every aspect ecommerce.

Yes, if you have a Shopify store we have integrations in place so we can directly receive the orders that come to your store instantly to our warehouse and fulfill them directly. We also have different types of integrations for stores other than Shopify as well.

We do offer air shipping, as well as multiple options for traditional ground shipping. Our experience has allowed us to test all possible shipping lines from Shenzen, the ecommerce hub in China. Based on your specific product, air shipping may or may not be the most cost-efficient solution, and we can consult on the best shipping method that meets your business needs as well as the needs of your customers. In general, air shipping is the most expensive, but if your products are lightweight and standard size and shape, it may be a potential option to offer customers air shipping as a faster shipping option.

Because we are an all-in-one service, we have different types of fulfillment and sourcing services available and adaptable to your needs. If you have a store and would like us to source and fulfill for you, to work as a 3PL, create a direct relationship with a manufacturer you found for your specific product, ship directly to your warehouse, etc, we can probably make it work.

The exact fee for ecommerce fulfillment, as well as related costs, will depend on numerous factors. Specific products cost, like fragile or hazardous products, will cost more to fulfill. When you partner with Quikful, we’ll give you a complete overview of the specific fees you can expect with fulfillment (as well as why those fees are in place). We pride ourselves on transparent pricing, so our clients are never surprised by hidden fees or unexpected charges.

Quikful offers return services, in addition to any other service required in the supply chain for your ecommerce store. The process for returns can vary depending on the business, but generally, it follows these steps:

1. Return Initiation: When a customer decides to return a product, they request a return label, which initiates the return process.

2. Return Shipment: The product is shipped back to the warehouse. During this period, customers have the ability to track the progress of their return.

3. Warehouse Processing: Once the warehouse receives the returned item, a refund is issued to the customer. If applicable, the product is then restocked into inventory.

Quikful handles the entire returns process, including communicating shipping information to customers and restocking inventory. An efficient returns process is essential for saving money on reusable inventory and efficient shipping. It also helps in maintaining a positive customer relationship, increasing the likelihood of future purchases from your store.

Not every industry requires a robust returns management system. This is particularly true for businesses that don’t offer returns or where customer returns are infrequent. However, for businesses selling products that are prone to damage, an efficient returns management system is crucial to prevent costs from escalating.

The return rate is going to be product, industry, and business specific. It will be determined by factors like:

• If you offer free returns to customers or not
• What kind of product is being returned (like if it is heavy or needs unique packaging)
• Where your primary customer base is (which determines the shipping length of the majority of your returns)

Quikful will provide clear, transparent pricing for returns so you won’t be surprised with hidden fees.

We provide one of the highest levels of customer service possible for ecommerce businesses. It has been a cornerstone quality for our company to maintain long-term relationships with our clients, and to receive referrals from clients that have been exceptionally pleased with our service. We encourage you to reach out to us, and we’ll go over in-depth the kind of customer service we provide.

The size of packaging that is allowed depends on the shipping line you decide to use, as well as the kind of product you’re shipping. For instance, air shipping often requires much smaller packaging than other shipping methods because charges can be based on the volume your products occupy, not just their weight. If you’re unsure about the appropriate packaging size for specific shipping lines, Quikful can assist. We are adept at navigating the various shipping options available from China and can also offer advice on modifying your packaging to be more cost-effective.

Unsure about the kind of packaging that best supports your brand? Quikful can help in this area as well. We’ve aided dozens of businesses in enhancing their brand message through suitable packaging. If you’re finding it challenging to distinguish your brand, especially when selling generic products, improved packaging could be the key. This is one of the many services we offer, ensuring that every aspect of your product presentation aligns with and enhances your brand identity.

We do offer ecommerce warehousing. Warehousing is a key step for businesses looking to reliably scale (especially businesses that may have been operating in a traditional dropshipping model). Our specialty is China warehousing since we have a physical presence and years of experience working in Shenzen, China. If you already work with a supplier out of China, then a China warehouse for direct fulfillment is the next logical step, and Quikful specializes in direct fulfillment through warehouses in China.

If you have at least 50 orders a day (per product), then it’s likely time to start moving towards a fulfillment strategy that can accommodate a scaling business with increasingly high volumes of orders. Quikful is here to help, and we’d love to talk to you about whether the services we offer would be a good fit for your business.